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Robo Advice – Is the tail wagging the dog?

Robo Advice – Is the tail wagging the dog?

14 December 2015

Another day, another Robo Advice headline. It’s a human truth: we love to dissect a new trend and debate its merits. Internet communication amplifies this and we risk developing a distorted view of priorities; in particular, how to fill the growing mass-market advice gap. Here’s some context: type in Robo Advice and Google returns over... MORE

Super funds move investment management in-house

Super funds move investment management in-house

25 November 2015

Daryl Wright In a superannuation landscape where downward pressure on fees is a constant challenge, an increasing number of funds are seeking to gain a competitive edge by bringing parts of their investment management in-house. Traditionally, Australian super schemes have engaged specialist fund managers to manage money on their behalf across a range of asset classes –... MORE

A spotlight on efficiency brings opportunity for TPAs

A spotlight on efficiency brings opportunity for TPAs

9 November 2015

Tony Collins Rapid technology evolution, shifting demographics and empowered consumers are trends well documented in academic and business journals alike. But what do they mean for the transfer agency (TA) sector? To an established market, it may well feel as though the natural order is turning on its head. Fund managers and advisers are launching robo-advice propositions... MORE

FSI – technology themes to watch

FSI – technology themes to watch

22 October 2015

The Federal Government this week accepted the majority of recommendations in Murray’s Financial System Inquiry (FSI) report. Many recommendations have direct or implied technology impacts for financial services firms that, once legislated, will require changes to or investment in new systems. Below we present our take on some of the key recommendations and the likely... MORE

‘How’ not ‘if’ – legacy and platform convergence

‘How’ not ‘if’ – legacy and platform convergence

11 August 2015

This isn’t a ‘should it, shouldn’t it’ question. For pensions, savings and investment businesses, the move to next generation technology is a strategic imperative if they’re to respond effectively to consumer demand and market innovation. Bluntly, it’s the only viable option to remain competitive. We’re familiar with the trend towards platforms. Fragmented consumer experience caused... MORE

We’re not as rational as we think

We’re not as rational as we think

24 June 2015

David Barrett As investors, we like to believe that we make rational financial decisions. Yet most Australians are still not on track to reach a comfortable level of income in retirement. Could the way in which the superannuation industry presents information to investors be indirectly contributing to this shortfall? In truth, our emotions and biases play a... MORE

What next for innovation in financial services?

What next for innovation in financial services?

19 June 2015

In financial services ‘innovation’ is at risk of becoming another overused buzzword. That doesn’t mean we shouldn’t take it seriously. Without innovation customers vote with their feet and businesses fail. The problem with the term is that it means different things to different people. In our sector, innovation has often meant dreaming up complex product... MORE

The 2015-16 Federal Budget – how it impacts your super and wealth administration systems

The 2015-16 Federal Budget – how it impacts your super and wealth administration systems

20 May 2015

The much anticipated 2015-16 Federal Budget was handed down last week and the good news for super funds and wealth administrators is that the impacts are fairly minimal. That said, it remains highly likely that further reforms are on the horizon, but I’ll come to that later. Firstly, let’s sift through the detail and identify... MORE

Election 2015: What now for the long term savings and investments market?

Election 2015: What now for the long term savings and investments market?

12 May 2015

The 2015 election has given us all a good shake. On the face of it, the status quo is maintained, with David Cameron and George Osborne (the man who brought us pensions flexibility) returning to office. But half of the previous coalition has all but disappeared, including Steve Webb, arguably one of the most well... MORE

Big data, big opportunity

Big data, big opportunity

4 May 2015

Despite its high profile and buzzword status – in practice, big data and analytics continues to be underutilised and less than adequately applied by a number of financial services businesses. With such wide recognition, why are companies still missing a trick? Historically, data was most often used as a statement of fact – what has... MORE