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We’re not as rational as we think

We’re not as rational as we think

24 June 2015

David Barrett As investors, we like to believe that we make rational financial decisions. Yet most Australians are still not on track to reach a comfortable level of income in retirement. Could the way in which the superannuation industry presents information to investors be indirectly contributing to this shortfall? In truth, our emotions and biases play a... MORE

What next for innovation in financial services?

What next for innovation in financial services?

19 June 2015

In financial services ‘innovation’ is at risk of becoming another overused buzzword. That doesn’t mean we shouldn’t take it seriously. Without innovation customers vote with their feet and businesses fail. The problem with the term is that it means different things to different people. In our sector, innovation has often meant dreaming up complex product... MORE