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Life insurers improving customer service with AI

Life insurers improving customer service with AI

17 October 2017

David Loader The latest technological advancement to represent a ‘game changer’ within many industries is the application of artificial intelligence (AI) – particularly natural language processing (NLP). While these capabilities are not new, they are becoming significantly more advanced and we are starting to see some interesting developments in the life insurance space. At its core, NLP... MORE