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Greater choice as super funds redefine operating models

Greater choice as super funds redefine operating models

2 March 2016

John Burke While rapidly evolving technology and consumer trends are pushing super funds to respond to changing member demands, many are struggling to meet these expectations due to legacy technology limitations. Interestingly, this market pressure is opening up alternative ways for funds to go about their business, delight their customers and compete effectively in a shrinking market.... MORE

Retirement income market changes and why providers must step up

Retirement income market changes and why providers must step up

28 January 2016

Despite all the hype before 6th April 2015 (how can we forget the commentary on pensioners cashing in their pensions and buying Lamborghinis?), we are now starting to see strong themes emerging in the market post pension freedoms. ABI data published in November 2015 reveals that investors have withdrawn £4.7billion since April 2015 and are... MORE

All change please: successful technology migration

All change please: successful technology migration

11 January 2016

Stephen Fice, Head of Operations for Bravura Solutions’ Global Transfer Agency business, examines the commercial drivers for technology migration.  He shares his insight into how to manage the winning formula of achieving a quick and manageable transition. Technology migration projects are sometimes viewed as a major undertaking fraught with risk and uncertainty. However, there comes... MORE

Robo Advice – Is the tail wagging the dog?

Robo Advice – Is the tail wagging the dog?

14 December 2015

Another day, another Robo Advice headline. It’s a human truth: we love to dissect a new trend and debate its merits. Internet communication amplifies this and we risk developing a distorted view of priorities; in particular, how to fill the growing mass-market advice gap. Here’s some context: type in Robo Advice and Google returns over... MORE

Super funds move investment management in-house

Super funds move investment management in-house

25 November 2015

Daryl Wright In a superannuation landscape where downward pressure on fees is a constant challenge, an increasing number of funds are seeking to gain a competitive edge by bringing parts of their investment management in-house. Traditionally, Australian super schemes have engaged specialist fund managers to manage money on their behalf across a range of asset classes –... MORE

A spotlight on efficiency brings opportunity for TPAs

A spotlight on efficiency brings opportunity for TPAs

9 November 2015

Tony Collins Rapid technology evolution, shifting demographics and empowered consumers are trends well documented in academic and business journals alike. But what do they mean for the transfer agency (TA) sector? To an established market, it may well feel as though the natural order is turning on its head. Fund managers and advisers are launching robo-advice propositions... MORE

FSI – technology themes to watch

FSI – technology themes to watch

22 October 2015

The Federal Government this week accepted the majority of recommendations in Murray’s Financial System Inquiry (FSI) report. Many recommendations have direct or implied technology impacts for financial services firms that, once legislated, will require changes to or investment in new systems. Below we present our take on some of the key recommendations and the likely... MORE

‘How’ not ‘if’ – legacy and platform convergence

‘How’ not ‘if’ – legacy and platform convergence

11 August 2015

This isn’t a ‘should it, shouldn’t it’ question. For pensions, savings and investment businesses, the move to next generation technology is a strategic imperative if they’re to respond effectively to consumer demand and market innovation. Bluntly, it’s the only viable option to remain competitive. We’re familiar with the trend towards platforms. Fragmented consumer experience caused... MORE

We’re not as rational as we think

We’re not as rational as we think

24 June 2015

David Barrett As investors, we like to believe that we make rational financial decisions. Yet most Australians are still not on track to reach a comfortable level of income in retirement. Could the way in which the superannuation industry presents information to investors be indirectly contributing to this shortfall? In truth, our emotions and biases play a... MORE

What next for innovation in financial services?

What next for innovation in financial services?

19 June 2015

In financial services ‘innovation’ is at risk of becoming another overused buzzword. That doesn’t mean we shouldn’t take it seriously. Without innovation customers vote with their feet and businesses fail. The problem with the term is that it means different things to different people. In our sector, innovation has often meant dreaming up complex product... MORE