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Hong Kong’s US$46 Billion ETF Market – Prepare for the Chinese ‘ETF Connect’ Wave

Hong Kong’s US$46 Billion ETF Market – Prepare for the Chinese ‘ETF Connect’ Wave

23 November 2017

Paul Treanor The launch of ETF Connect should drive significant monetary flows into HK ETFs from Chinese investors starved of international market exposure, potentially acting as the catalyst for a new era of growth for the Hong Kong ETF market. The deal, an exclusive cross-border scheme which will enable millions of investors in mainland China to purchase... MORE

Fintech and the Superannuation Value Chain – Disruption, enhancement or just eating your lunch?

Fintech and the Superannuation Value Chain – Disruption, enhancement or just eating your lunch?

22 November 2017

Darren Stevens Download whitepaper There is no denying the impact that fintech firms have had across almost every industry globally. Seizing upon fast-paced technological innovations, they have and are continuing to redefine the digital customer experience as we know it. It is not surprising then that Australia’s financial services sector is attracting its fair share of fintech activity.... MORE

Modernising tech – or ‘Why doing nothing is dangerous’

Modernising tech – or ‘Why doing nothing is dangerous’

8 November 2017

Kirsty Worgan With so much now bound up in IT, it is essential to make the right decision – so consider not just the short-term costs involved in investing in your technology but also the long-term benefits it can bring. Ageing technology is an issue for many firms, as companies face the twin challenges of high running... MORE

Why anywhere-anytime learning will be the key to a successful workforce

Why anywhere-anytime learning will be the key to a successful workforce

7 November 2017

Natanje Holt Recent advancements around automation as well as an increasingly flexible workforce has led to a departure from the traditional employment model. Whilst previous generations have spent their working lives enveloped in the security of a more linear career path – stemming from a period of focused study such as an apprenticeship – we are now... MORE

Life insurers improving customer service with AI

Life insurers improving customer service with AI

17 October 2017

David Loader The latest technological advancement to represent a ‘game changer’ within many industries is the application of artificial intelligence (AI) – particularly natural language processing (NLP). While these capabilities are not new, they are becoming significantly more advanced and we are starting to see some interesting developments in the life insurance space. At its core, NLP... MORE

The user journey, that’s the real signpost for fintech

The user journey, that’s the real signpost for fintech

19 September 2017

Ron Mullins There are really two things that explain the fintech revolution – one is seeing clearly how the user journey can be improved and the other is understanding how to adapt technology to bring about the change. The technology begins with the Application Programming Interface, or API, which is rapidly becoming recognised as a crucial component... MORE

OK GOOGLE – Kill my super fund!

OK GOOGLE – Kill my super fund!

22 August 2017

John Burke My home has recently been invaded by personal assistants. Not the human variety, but instead small unassuming devices that sit quietly in my lounge room and kitchen waiting for the opportunity to…well…assist. Constantly listening – which is a tad creepy – these personal assistants are ready to reach out into the internet and gather all... MORE

The 7 Tech Questions Super Trustees Should Be Asking Their IT Providers

The 7 Tech Questions Super Trustees Should Be Asking Their IT Providers

15 August 2017

Michelle Lusty Download the ‘7 Tech Questions’ whitepaper Despite its value, technology remains an area well outside the comfort zone of many superannuation trustees. With the rapid increase in tech innovation, it can be difficult for trustees to determine which of the myriad of tech capabilities available are most effective to deliver their fund’s business strategy. Modern... MORE

Selective Insourcing – The best of both worlds for super funds

Selective Insourcing – The best of both worlds for super funds

20 July 2017

John Burke Advances in technology and more flexible business models have opened up a new approach to superannuation administration. Now with the ability to ‘selectively insource’ various aspects of administration according to their needs, super funds can achieve greater control and support their innovation efforts. Until recently, super funds have had limited options in how they ran... MORE

Workplace Megatrends – The future of the workplace and the implication for financial services

Workplace Megatrends – The future of the workplace and the implication for financial services

6 June 2017

Natanje Holt Download the ‘Workplace Megatrends’ whitepaper here The snowballing pace of change in technology and the constant streaming of information are fundamentally changing the shape of our future workplaces. Certain trends such as the evolving needs of the workforce, the shifting role of governments and intermediaries, and the impact of an ageless workforce, all point to... MORE