Application Support – Java

Global Wealth Management
Work type:
Full Time, Permanent
Gurgaon, India
Closing date:
16/08/2017 (closed)

About Bravura

Bravura Solutions Limited is a global supplier of professional services and highly specialised administration and management applications for superannuation & pension, life insurance, investment, private wealth & portfolio administration, transfer agency and STP financial messaging.

Bravura delivers to some of the world’s leading financial institutions located globally, and employs more than 1000 people, staffing 12 offices across Australia, New Zealand, Asia, United Kingdom, Europe and South Africa.

Responsible for

The role of the Sonata Application Support Analyst is to perform application deployment/technical administration/problem identification and resolution in order to support users of Sonata and ancillary application services


Main activities

  • The analysis and resolution of issues raised by Clients including;
  • Identification of faulty software and omissions in functionality (including debugging code where necessary)
  • Correction to data where required on client databases
  • Correction of problems caused by incorrect use of application functionality
  • Correction of system configuration faults.
  • Informing clients of progress and resolution of issues raised, and ensuring all problem logs are updated regularly with succinct technically detailed entries relating all investigations/actions taken to date.
  • The deployment of application code.
  • Technical housekeeping and administration

To be successful in this role candidates will require:

Qualification & Experience

  • Any Post Graduate or B.E./B.Tech/MCA
  • 4 – 8 years’ of experience.
  • Educated to a high standard in the English language
  • A good understanding of best practice application development methodology, together with: an excellent working knowledge of SQL language and an ability to develop basic application code using a modern object based language
  • Working knowledge of Microsoft Office
  • A basic understanding of service delivery processes i.e. Code promotion and release process, Change control, Problem management, Availability management, Contingency planning / business continuity and Configuration management


  • Excellent working knowledge of Java 5, including the Eclipse Development Platform
  • Excellent working knowledge of popular Java frameworks such as Hibernate, JSP/JSF and web services.
  • Requirement of working in 24*7 shift
  • Proven knowledge of databases, to include solid experience of SQL preferable on Oracle Database
  • Troubleshooting and debugging capabilities/techniques
  • Prior knowledge of working on Application Support model will be a plus
  • Knowledge of the financial service industry will be a plus


  • Excellent spoken English
  • Excellent communication skills, with the ability to communicate ideas, concepts and facts to Clients, peers and senior members of staff both written and verbally
  • Friendly, professional, and business-like approach to both external and internal clients
  • Systematic, logical thinker with excellent attention to detail
  • Good client focus with the ability to build positive effective relationships
  • The aptitude to be flexible and assertive in demanding circumstances
  • Self-control and resilience including the ability to work effectively under pressure
  • Proven use of problem solving skills with the initiative to proactively resolve issues
  • Excellent team and interpersonal skills


Apply now

Thank you for your interest in this position, unfortunately the closing date has passed and we are no longer taking applications.