Head of Account Management

Work type:
Melbourne, Australia
Closing date:
15/03/2019 (closed)
  • A national role collaborating with some of the largest financial institutions
  • Take ownership in building and delivering process improvements across APAC
  • Influence and strengthen client relationships with senior executives

Listed on the ASX-200 and a leader in our field, we’re helping some of the world’s largest financial institutions transform their business goals.

At Bravura we are proud of our journey and the collective achievements that have seen us become a global market leader across the Financial Services Industry. We actively seek to collaborate and share knowledge across teams and geographies. When you join us, you will belong to a globally connected community of over 1200 people in 12 offices across 8 countries.

Main activities

  • Forming long term business partnerships with our most valued clients to determine their current and future needs
  • Proposing suitable products, services, and upgrades to maintain & grow revenue for clients
  • Take ownership for the annual customer satisfaction results, including development & implementation strategies
  • Implement a formal account plan process, structure and collateral to manage executive engagement, expectations, and deliverables
  • Understand the customer's objectives, buying criteria and decision-making processes
  • Leverage revenue and promote the Bravura as a quality supplier
  • Collaborate with others to streamline and implement efficient processes

To be successful in this role candidates will require:

  • Minimum 5+ years’ experience in a national or state-based role
  • Experience in financial services or technology is required
  • A structured approach to problem-solving coupled with analytical capabilities
  • You have the gravitas to command respect and build camaraderie with key senior stakeholders
  • You thrive on working effectively in a fast-paced environment constantly driving change
  • Experience with contract negotiations and renewals
  • You’re innovative and able to devise creative solutions to difficult problems
  • You have a structured and professional approach to your work


What we offer you

  • Work cohesively with a global team to quickly gain exposure to the business and its senior stakeholders
  • Direct access to senior executives working for some of the largest financial institutions
  • A fun and friendly culture that embraces diversity
  • Oversight of business growth and team expansion
  • A focus on employee well-being
  • Flexible work-life balance
  • Ongoing opportunities to develop your commercial and technical skills
  • Currently located in St Kilda, we will be moving to brand new offices in the heart of Melbourne’s CBD this April. #LI-PRIORITIES


How to Apply

This is a new and exciting role for an experienced Account Manager looking for their next challenge. With exposure to senior leaders and a close, dynamic team this role will see you gaining insight into the workings of an ASX listed organisation that is rapidly expanding, globally.

If it sounds like something you’d be interested in, please apply online today.

Apply now

Thank you for your interest in this position, unfortunately the closing date has passed and we are no longer taking applications.