Junior Desktop Support Administrator

Work type:
Sydney, Australia
Closing date:
  • Working with the latest & greatest technologies and overcome new challenges daily
  • Gain valuable experience & progress your career with support from our APAC team
  • Work closely with diverse groups of analysts, developers and consultants to help meet their goals

Listed on the ASX, we are one of the leading global providers of Software Solutions for the Financial Services Industry. Based on George Street, we are close to public transport, restaurants and Pitt Street.


Your new role

An exciting new opportunity has become available for a junior IT enthusiast to help diagnose, resolve and escalate issues that arise across the company. In this role you will gain exposure to challenges across various leading-edge technologies, both hardware and software, and will have numerous opportunities for personal growth, development and be recognised for your achievements.

Main activities

  • Liaising with staff regarding IT queries
  • Configure, install, and support desktop environments
  • Collaboration with wider team on security and server administration
  • Relocating end-user hardware and setting up audio/visual equipment
  • User administration via active directory and Exchange
  • Routine tasks such as backups, file transfers and wiping and cleaning of asset returns

To be successful in this role candidates will require:

  • Completion of Bachelor’s degree or equivalent IT Certificate
  • Excellent verbal and written communication skills, with the ability to distinguish between business and technical audiences
  • Strong ability to learn new products and systems quickly
  • Sound knowledge of basic hardware diagnosis and repair of Windows-based PCs
  • Excellent customer service skills, with a reputation for resolving IT queries in a helpful, friendly way.
  • Have a positive and proactive attitude.
  • Enthusiast in identifying improvements and delivering solutions.


Benefits and Perks

  • A dedicated mentor and coach to encourage and support your career progression
  • Build relationships with senior management and take on more responsibilities as you progress
  • Being a software house, we have a strong push for the latest and greatest in technology
  • Extremely successful and innovative company listed on the ASX
  • A large APAC team who is fun, friendly and collaborative
  • Comprehensive benefit scheme with a focus on our employee’s well-being
  • Flexible working policy available
  • Global career options with employees, offices and customers across the globe
  • Open and flat work structure
  • Fortnightly Friday socials
  • Complimentary fitness classes including, Yoga, Pilates and HITT #LI-PRIORITIES

Apply now

If you believe that you have the relevant experience and knowledge for this role please apply directly below. Please note only successful applicants will be contacted.

Contact phone:
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